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See Our Most Frequently Asked Questions Below
|Delivery Option||Delivery Times||Cost|
|Standard||3-5 working days (if ordered before 8pm)||1.99|
|Ireland Next Day||Next working day (if ordered before 1pm) Orders placed after 1pm will take an additional working day (working days excludes: Weekend and Bank Holidays). *For Dublin customers order before midnight for delivery the next working day. Orders placed after 12am on Friday will be delivered on Tuesday (working days excludes: Weekend and Bank Holidays).||6.00|
Irish deliveries may be made any time between 8:00am and 8:00pm. Please try to ensure that there is access to the delivery property during this window, however if you are not at home ,our couriers will attempt delivery to a secure location or leave your parcel with a neighbour.
- Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached
- Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note.
- Print a FREE returns labels on the Parcel Connect Website here and drop it into your local Parcel Connect Store. A list of these stores can be found here. You will receive an email confirmation for tracking and proof of return
- Alternatively you can return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a receipt of postage.
Please keep your proof of postage safe incase you need this as your proof of return.
If you haven’t got your returns label don’t stress! You can download a new one here.