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See Our Most Frequently Asked Questions Below
|Service||Last Posting Date - XMAS||Last Posting Date – New Year|
|Next Day||Order by 22th Dec||Order by 28th Dec|
|Saver||Order by 19th Dec||Order by 26th Dec|
|Precise||Order by 21th Dec||Order by 29th Dec|
|Evening Delivery||Order by 21th Dec||Order by 29th Dec|
|Collect +||Order by 20th Dec||Order by 27th Dec|
Hermes – No Deliveries on: 24th, 25th, 26th, 31st Dec and 1st January.|
DPD – No deliveries on 23rd, 24th, 25th, 26th, 31st Dec and 1st January.
UK Mail - No deliveries on 23rd, 24th, 25th, 26th, 27th, 31st Dec and 1st January. Normal schedule resumes 2nd January.
*There is a Bank Holiday in Scotland on 2nd January so no deliveries will take place on this day.
Normal schedule resumes on 3rd January 2018
|Next Day||Order by 21th Dec||Order by 28th Dec|
|Standard||Order by 18th Dec||Order by 18th Dec|
Fastway - No Deliveries on: 23rd, 24th, 25th, 26th, 31st Dec and 1st January.|
Normal schedule resumes 2nd January.
Please enter your order number:
|Delivery Option||Delivery Times|
|Standard||3 - 5 working days (if ordered before 8pm)|
|Ireland Next Day||Order up to midnight Monday to Thursday, 8pm Friday for next working day delivery to Dublin (postcode areas 1 to 24). For the rest of Ireland order up to 1pm Monday to Thursday or 8pm Friday for next working day delivery.|| |
Irish deliveries may be made any time between 8:00am and 8:00pm. Please try to ensure that there is access to the delivery property during this window, however if you are not at home ,our couriers will attempt delivery to a secure location or leave your parcel with a neighbour.
- Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached
- Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note.
- Print a FREE returns labels on the Parcel Connect Website here and drop it into your local Parcel Connect Store. A list of these stores can be found here. You will receive an email confirmation for tracking and proof of return
- Alternatively you can return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a receipt of postage.
Please keep your proof of postage safe incase you need this as your proof of return.
If you haven’t got your returns label don’t stress! You can download a new one here.