Please return your item(s) to us following the methods below:
- Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached
- Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note.
- Print a FREE returns labels on the Parcel Connect Website here and drop it into your local Parcel Connect Store. A list of these stores can be found here. You will receive an email confirmation for tracking and proof of return
- Alternatively you can return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a receipt of postage.
Please keep your proof of postage safe incase you need this as your proof of return.
If you haven’t got your returns label don’t stress! You can download a new one here.